macOS & Windows

Digital Longbox Support

Everything you need to organize your collection, run your first scan, and start streaming to Longbox Reader.

On this page

  1. Getting Started
  2. Organizing Your Collection
  3. Adding Libraries
  4. Your First Scan
  5. Locking Metadata
  6. Streaming to Longbox Reader
  7. Troubleshooting
  8. Contact Support

1. Getting Started

Digital Longbox is a personal comic collection manager. It scans the CBZ, CBR, and PDF files you already have, figures out the series and issue number for each one, and organizes everything into a clean, browsable library — without moving, renaming, or altering your original files.

The typical setup is three steps:

Screenshot placeholder Main library view — comic grid with cover art, after a completed scan.

2. Organizing Your Collection

Digital Longbox reads your existing folder structure to figure out how your comics are organized, so a little bit of consistent naming goes a long way toward accurate matching.

One series per folder

Keep each series in its own folder, with the issue files directly inside it. A folder name that includes the series name and, ideally, its start year in parentheses gives the most reliable match:

Digital Longbox pulls the four-digit year out of the parentheses automatically and uses the remaining text as the series title.

Folder and file naming symbols

Because colons ( : ) and slashes ( / ) can't be used in folder or file names on most systems, use these substitutions instead — Digital Longbox converts them back automatically when it builds the series name:

Type thisDigital Longbox reads it asExample
 -  (space-hyphen-space)Colon :Batman - Year OneBatman: Year One
 --  (space-double hyphen-space)Slash /Cloak -- DaggerCloak / Dagger

Excluding files and folders

Add (exclude) anywhere in a file or folder name and Digital Longbox will skip it entirely during scanning — the check is case-insensitive, so (Exclude) works too.

Files and folders that begin with a dot (hidden files) are also skipped automatically, along with a couple of known library-manager marker folders (such as .yacreaderlibrary and _gsdata_) so they don't get scanned as comics.

Tip: Only files with a .cbz, .cbr, or .pdf extension are picked up during a scan — anything else in a library folder is ignored automatically, so you don't need to exclude non-comic files like cover art or notes unless you'd prefer they weren't visible in your folder browser at all.

3. Adding Libraries

A library is simply a top-level folder that Digital Longbox scans. You can add more than one — for example, separate libraries for different drives or different collections.

  1. Open Libraries from the main window.
  2. Click Add Library Folder.
  3. Choose the top-level folder that contains your series folders.
  4. Digital Longbox will remember this location and include it in future scans.
Screenshot placeholder Add Library folder dialog / Libraries panel showing one or more configured libraries.

A note on macOS network shares (SMB): we don't recommend pointing a library at an SMB network share on macOS. SMB access from macOS can be noticeably slower than a local or externally-attached drive, and connections can drop mid-scan on larger collections — which may interrupt scanning or thumbnail generation partway through. For the most reliable experience, use a locally attached drive (internal, USB, or Thunderbolt) wherever possible.

4. Your First Scan

Before running your very first scan, take a minute to check your settings — a couple of choices are much easier to get right up front than to change after your whole library has already been matched.

Review the Comic Matching setting

Open Settings → Comic Matching and look at Enable metadata matching API. This is on by default, and it's what allows Digital Longbox to automatically identify series and issue numbers instead of leaving everything for you to enter by hand.

When this setting is enabled, a fingerprint (a hash) of each comic file — not the file itself — is sent to the matching service to look up series and issue metadata. No personally identifiable information is included in that request.

If you'd rather not send file fingerprints to the matching service, turn this off before your first scan. You can turn it back on later, but any comics already scanned while it was off will need a rescan to be matched. Please read the Privacy Policy before your first scan if you want the full detail on what is and isn't transmitted.

Why the matching service matters: automatic series and issue matching is the difference between a library that organizes itself and one you have to type in by hand, one comic at a time. The service improves over time because of the anonymous fingerprints and metadata contributed by scans — if you keep it enabled, your scans help make matching better for everyone, including future you.

Run the scan

  1. Go to Libraries and confirm the folders you want scanned are listed.
  2. Click Scan. Digital Longbox will walk through each folder, identify comic files, and match series and issue metadata.
  3. Larger collections — especially on a first scan — can take a while, particularly over a network share. Progress is shown as it works.
  4. Once the scan completes, your library grid will populate with covers, series names, and issue numbers.
Screenshot placeholder Import / scan progress screen showing status message and scanned/new comic counts.

5. Locking Metadata

If you edit a comic's metadata by hand — correcting a series name, fixing an issue number, adding your own notes — that custom data is submitted to the matching service for review. Some, all, or none of your changes may end up added to the shared database, depending on review.

Protect your edits: a future metadata refresh could overwrite the values you entered if the shared database doesn't yet reflect your change. To make sure that never happens, save your edits, then lock the issue. Locked issues are skipped by metadata refreshes and can't be edited again in the app until you unlock them.

  1. Open the comic and make your metadata edits (title, series, issue number, flags, etc.).
  2. Save your changes.
  3. Use the Lock control on the issue to mark it as locked.

Locking is per-issue, so you're free to lock only the comics where you've made changes you want to protect, and leave the rest open to future metadata refreshes.

Screenshot placeholder Metadata editor panel showing the Lock control on a comic issue, with fields disabled/greyed out once locked.

6. Streaming to Longbox Reader

Once your library is scanned, you can make it available to the Longbox Reader companion app on your phone or tablet:

  1. Open Settings → Server.
  2. Turn on Enable Server. By default it runs on port 8080, but you can change this before starting the server if needed.
  3. Once running, Digital Longbox will show the local address (hostname and IP) to enter in Longbox Reader.
  4. Open Longbox Reader on the same Wi-Fi network and enter that address to connect.

The server is designed for your home network only — communication uses plain HTTP, which is appropriate for a private home Wi-Fi network but should not be exposed to the public internet.

Screenshot placeholder Server settings panel showing the "Enable Server" toggle, port field, and the connected address once running.

7. Troubleshooting

A comic isn't matching correctly

Double-check the folder naming — see Organizing Your Collection above. A missing or malformed year in parentheses, or a colon/slash that wasn't substituted, is the most common cause of a mismatch.

Longbox Reader can't connect to my server

Confirm both devices are on the same Wi-Fi network, that Enable Server is turned on in Digital Longbox, and that you've entered the address exactly as shown in the Server settings panel. See the Longbox Reader connection guide for more.

A scan seems to have stalled or stopped early

This is most often caused by a dropped connection to a network drive mid-scan. If you're scanning from an SMB share, see the note in Adding Libraries above.

8. Contact Support

Still stuck? Reach out and we'll help you sort it out.

info@digitallongbox.com